Returns

You can return your purchase for a refund, provided it is within 30 days of purchase and the item is like-new* and in original packaging.

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* 'like-new' condition is unwashed and unworn. We recommend keeping original packaging while you decide about the product.

For orders shipped within US:

Visit our RETURN PORTAL.

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For orders shipped outside the US:

We use Global-e, a sales and fulfillment provider for all international orders. For all returns outside the United States, please visit Global-e’s RETURN PORTAL.

We want you to be happy with your new CHROME gear!
Within 30 days you can return your purchase from chromeindustries.com in like-new* condition with original packaging.
Once we receive your return, it can take 10-12 business days for our warehouse to process your refund. We'll send a confirmation via email when your return has been refunded to the original payment method.
- Returns not accepted on items marked Final Sale (marked as Final Sale and with prices ending in .97).
- Please note that shipping costs are not refunded.
- Gifts can be refunded to the original purchaser only.
- Chromeindustries.com is unable process returns of items purchased in-HUB or at another online retailer or stores.
* 'like-new' condition is unwashed and unworn. We recommend keeping original packaging while you decide about the product.

EXCHANGES:

CHROME has a return and re-order policy and does not offer direct exchanges. Your original payment method will be refunded once the warehouse receives and processes your return. Feel free to place a new order whenever you’d like!
If you have any special discounts on your order, don’t hesitate to send us an email using support@chromeindustries.com so we can help you with your return and reorder.

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Still have questions? Email support@chromeindustries.com